Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Last updated: June 2026

We Protect

Your data is encrypted and never sold.

We're Transparent

You control what you share.

You're In Control

Delete your data anytime.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, and password when you register.
  • Profile Information: Bio, skills, experience, portfolio, and profile photos.
  • Payment Information: We use Stripe for payment processing. We do not store your full credit card details on our servers.
  • Communication Data: Messages exchanged between buyers and providers on our platform.
  • Task Data: Task descriptions, bids, contracts, and related project information.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform services.
  • Process transactions and send related information.
  • Send technical notices, updates, and support messages.
  • Respond to your comments and questions.
  • Monitor and analyze trends, usage, and activities.
  • Detect, investigate, and prevent fraudulent transactions and abuse.

3. How We Share Information

We do not sell your personal information. We may share information with:

  • Service Providers: Stripe for payments, cloud hosting providers, and email delivery services.
  • Other Users: When you post a task or submit a bid, your public profile information is visible to other users.
  • Legal Compliance: When required by law or to protect our rights and safety.

4. Data Security

We take reasonable measures to protect your personal information, including:

  • Encryption of data in transit using HTTPS/TLS.
  • Password hashing using bcrypt.
  • Regular security audits and vulnerability assessments.
  • Role-based access controls for internal systems.

No system is completely secure. We encourage you to use strong, unique passwords and enable two-factor authentication where available.

5. Your Rights & Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information via your profile settings.
  • Deletion: Request deletion of your account and associated data.
  • Portability: Request export of your data in a portable format.
  • Opt-out: Unsubscribe from marketing emails at any time.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@workotic.com

We typically respond within 48 hours.